Abigail Gutierrez
Chuluota,FL
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Manager
Huey Magoo's
2023.02 - Current
- Directed a team of XX employees, focusing on productive operations.
- Upheld stringent quality control measures to guarantee customer satisfaction.
- Established and sustained budgets, overseeing expenditures to attain financial objectives.
- Handled customer issues promptly, safeguarding brand image.
- Supervised and inspired employees to maintain high productivity levels.
- Efficiently handled various duties within prescribed timelines.
- Mediated employee disagreements through effective listening and compromise solution development.
- Optimized financial management for enhanced profit margins.
- Maintained composure during customer complaint resolution.
- Increased employee skill sets through comprehensive cross-training.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Associate
Panera Bread
2022.04 - 2023.06
- Directed smooth cash register functions.
- Utilized in-store system for efficient inventory location and special order placement.
- Recognized customer needs to suggest suitable products.
- Prepared and packaged bakery items.
- Organized merchandise, ensuring items were clearly labeled.
- Executed transactions using cash, card, and check efficiently.
Education
GED -
Seminole State College
Oviedo, FL2025-08
Skills
- Cashiering
- Customer Service
- Cash Handling
- Communication Skills
- Organizational Skills
- Computer Operation
- Food Preparation
- Kitchen Experience
- Management
- Barista experience (1 year)
- Team leadership
- Decision-making
Accomplishments
- I efficiently addressed customer concerns while maintaining the integrity of the brand, and also ensured my team consistently performed at a high standard.
- Supervised team of staff members.
- I effectively managed a fast-paced environment, ensuring both customer satisfaction and employee well-being.
Timeline
Manager
Huey Magoo's
2023.02 - Current
Associate
Panera Bread
2022.04 - 2023.06
GED -
Seminole State College