Abigail Hoffman
Suwanee,GA
Summary
Adaptable individual with a solid background in customer service roles. Recognized for problem resolution and maintaining cleanliness, ready to leverage expertise in enhancing customer satisfaction and operational success.
Overview
2
2
years of professional experience
Work History
Server
Frontera Mex-Mex Grill
Suwanee, Georgia
09.2025 - 12.2025
- Took food and drink orders efficiently from customers at the restaurant.
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness of dining area and utensils throughout shifts.
- Handled cash transactions and operated the point-of-sale system accurately.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
FOH Team Member
Chick-Fil-A
Suwanee, Georgia
03.2024 - 11.2024
- Greeted and talked pleasantly with customers to promote positive image for business.
- Collaborated with team members to enhance service efficiency and improve overall customer experience.
- Explained menu items, took orders and delivered food courses according to instruction.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
Cashier
K-dogs Mr. Cow
Suwanee, Georgia
09.2023 - 01.2024
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and gift card transactions accurately and securely.
- Managed inventory by restocking shelves and reporting low-stock items.
Education
High School Diploma -
Collins Hill High School
Suwanee, GA05-2025
Skills
- Customer service
- Team collaboration
- Cash handling
- Inventory management
- Effective communication
- Problem resolution
- Attention to detail
Timeline
Server
Frontera Mex-Mex Grill
09.2025 - 12.2025
FOH Team Member
Chick-Fil-A
03.2024 - 11.2024
Cashier
K-dogs Mr. Cow
09.2023 - 01.2024
High School Diploma -
Collins Hill High School