ABIGAIL HUGGINS
Trenton,GA
Summary
Compassionate Psychology graduate with training in crisis intervention and behavioral assessment. Demonstrated experience delivering evidence-based support to individuals in emotional distress. Ready to apply strong interpersonal skills and clinical knowledge toward a Master's degree in Clinical Mental Health Counseling.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Crisis Counselor
Crisis Text Line
01.2026 - Current
- Delivered compassionate crisis intervention, conducted risk assessments, and employed active listening to support individuals in acute emotional distress.
- Apply evidence-based de-escalation strategies and established de-escalation protocols to manage ideation, anxiety, and trauma.
- Partnered with shift supervisors in high-risk active rescues and safety planning, adhering to risk management protocols to safeguard client wellbeing.
- Maintained comprehensive clinical case documentation for shift supervisors, upholding safety protocols and ensuring high standards of care.
- Completed over 200 hours of direct client support in crisis intervention.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA 08.2021 - 01.2026
Skills
- Crisis de-escalation
- Behavioral & Risk Assessment
- Risk management
- Crisis Data Analysis
- Therapeutic communication
- Trauma-Informed Care
- Cultural competence
- Privacy and Ethical Compliance
- Active Listening and Empathy
RELEVANT EXPERIENCE
- Warm Up America, Volunteer, 2025, Present, Dedicated over 100 volunteer hours to crafting essential items for vulnerable and underserved community populations., Maintained high standards of detail, quality control, and consistency in alignment with organizational guidelines for safe distribution., Volunteer Support
- Resale & Merchandising Experience, 2025, Present, Source, inspect, and curate pre-owned apparel inventory while analyzing market demand and setting competitive pricing., Manage end-to-end buyer communication, responding promptly to product inquiries and resolving transaction details with a focus on client satisfaction., Execute quality fulfillment by packaging sales with personalized thank-you notes and promotional gifts on a disciplined weekly delivery schedule., Volunteer Support
CERTIFICATIONS
- Psychological First Aid - NCTSN
- Supportive Psychological Recovery - NCTSN
- Registered Behavioral Technician 40-Hour Training - Autism Partnership Foundation
Personal Information
Title: Crisis Counselor and Psychology Graduate
Timeline
Crisis Counselor
Crisis Text Line
01.2026 - Current
Bachelor of Science - Psychology
Georgia State University
08.2021 - 01.2026