Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Johnson

Salt Lake City

Summary

I’m from Fort Collins, CO, and I am a freshman at the University of Utah. I am majoring in Biology and minoring in French Language and Culture. I'm a friendly and hardworking person dedicated to customer satisfaction, increasing sales, and exceeding performance standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Two Creek Coffee House
02.2025 - Current
  • Promote a positive and welcoming environment and build relationships with customers to encourage repeat business.
  • Prepare and serve a variety of coffee, espresso beverages, pastries, and lunch items with consistency and precision.
  • Operate and maintain coffee brewers, espresso machines, and grinders to ensure proper functionality and product quality.
  • Process payments and operate the POS system with accuracy, ensuring smooth and quick transactions.
  • Certified in food safety, handling, and quality control.
  • Maintain a clean and organized workspace for optimal productivity and safety.
  • Resolve customer complaints promptly and maximize customer satisfaction.
  • Maintain smooth workflow in a fast-paced environment.
  • Adapt to customer preferences, adjusting drinks based on special requests and dietary restrictions.

Online Mathematics Tutor

Superprof
01.2025 - Current
  • Create a positive and safe learning environment where students feel comfortable making mistakes and learning at their own pace.
  • Help students create SMART goals to stay motivated and perform well.
  • Improved students' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.
  • Boost confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
  • Use positive reinforcement, repetition, and review to help students master challenging material.
  • Provide session notes and additional resources to support the student's independent learning between lessons.

Sales Associate

Zumiez Inc.
09.2022 - 10.2023
  • Greeted customers and provided excellent customer service.
  • Provided accurate information about products, prices, and services.
  • Assisted customers with product selection, sizing, and styling.
  • Organized shelves, racks, and displays to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Surpassed daily sales goals by cross-selling and promoting additional products based on customer interests and needs.
  • Packaged and shipped online orders.
  • Handled weekly store-to-store product transfers.
  • Processed transactions using a POS system.
  • Conducted monthly inventories to track stock levels.
  • Trained in loss prevention.

Education

Bachelor of Science - Biology

University of Utah
05-2028

High School Diploma -

Fossil Ridge High School
05-2024

Skills

  • Excellent Customer Service
  • Customer Needs Assessment
  • Sales Development
  • Retail Loss Prevention & Inventory Control
  • Positive Attitude
  • Personable
  • Dependable
  • Hardworking
  • Detail-Oriented
  • Self-Sufficient
  • Time Management
  • Team Player

Certification

Utah Food Handlers Permit

Timeline

Barista

Two Creek Coffee House
02.2025 - Current

Online Mathematics Tutor

Superprof
01.2025 - Current

Sales Associate

Zumiez Inc.
09.2022 - 10.2023

Bachelor of Science - Biology

University of Utah

High School Diploma -

Fossil Ridge High School
Abigail Johnson