Abigail Knight
Boalsburg,PA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Geisinger
State College, Pennsylvania
10.2024 - Current
- Assisted in patient intake and history documentation for accurate records.
- Scheduled patient appointments using electronic health record systems efficiently
- Supported healthcare providers during examinations with necessary tools and supplies.
- Collaborated with multidisciplinary teams to improve patient care coordination efforts.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Retail Store Manager
Maine Bay and Berry
State College, Pennsylvania
02.2020 - 06.2024
- Led daily store operations and ensured optimal inventory management.
- Trained and mentored staff to enhance customer service skills.
- Monitored sales trends and adjusted stock levels accordingly.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Store Manager
The Honey Baked Ham Company
State College, PA
05.2016 - 02.2020
- Implemented promotional strategies to boost seasonal sales performance.
- Prepared monthly reports on sales figures, expenses, profits.
- Established customer service standards and monitored staff compliance.
- Developed strategies to maximize sales and profitability.
Education
Certified Medical Assistant - CMA Pathway
Geisinger
Port Matilda, PA 09.2024 - 10.2024
State College Area High School
State College, PASkills
- Injection administration
- Electronic health records
- Patient scheduling
- Medical terminology
- Complaint resolution
- Attention to detail
- Effective communication
Timeline
Certified Medical Assistant
Geisinger
10.2024 - Current
Certified Medical Assistant - CMA Pathway
Geisinger
09.2024 - 10.2024
Retail Store Manager
Maine Bay and Berry
02.2020 - 06.2024
Store Manager
The Honey Baked Ham Company
05.2016 - 02.2020
State College Area High School