ABIGAIL KOSELKE
Valparaiso,IN
Summary
Compassionate Case Manager experienced diverse patient populations. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Efficiently coordinates and communicates with members of the interdisciplinary team for patient centered care. Personable social worker with proven track record of success managing high caseloads of patients with a multitude of needs. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Case Manager
NORTHWEST HEALTH PORTER
12.2021 - Current
- Documenting across multiple EMR systems
- Demonstrated success in building relationships with patients and providing emotional support.
- Coordinate post acute care for patients before discharge
- Assessed community needs and identified resources for social and community service programs through biopsychosocial assessments.
- Participate in interdisciplinary team meetings to provide patient centered care.
- Improved patient satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Communicate with departments to ensure timely discharges of patients.
- Build professional relationships amongst staff to assist in care coordination.
Family Resource Specialist
HEALTHY FAMILIES
08.2020 - 12.2021
- Collaborated with community partners to coordinate resources for families, such as food banks and housing assistance.
- Connected families with community resources, strengthening their support networks and access to essential services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Participated in ongoing professional development opportunities to stay current on best practices and innovative approaches within the field of family support services.
- Monitored progress of families through regular assessments, adjusting service plans as needed for optimal outcomes.
Education
Bachelor of Arts (B.A.) in Social Work -
Valparaiso University
Valparaiso, IN05.2020
Associate of Arts - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN05.2016
Skills
- EMR Systems
- Staff Training
- Emotional Awareness
- Patient Assessments
- Verbal and Written Communication
- Interdisciplinary Team Meetings
- Time Management
- Clients Rights
- Patient Intervention
- Communication amongst departments to coordinate care
- Case Planning and Management
- Resource Management
- Client Empowerment
- Community Resources
- Knowledge of Medicare and Medicaid Guidelines
- Problem-Solving
- Task Prioritization
- Multitasking Abilities
References
References available upon request
Timeline
Case Manager
NORTHWEST HEALTH PORTER
12.2021 - Current
Family Resource Specialist
HEALTHY FAMILIES
08.2020 - 12.2021
Bachelor of Arts (B.A.) in Social Work -
Valparaiso University
Associate of Arts - General Studies
Ivy Tech Community College of Indiana