Abby Kramer
Seattle,WA
Summary
Diligent, motivated, and quick-learning college graduate with a gentle, caring attitude, and a strong work ethic seeks a full-time front desk or client service role with a diverse, equitable, and inclusive company. Brings excellent communication, organizational skills, and a passion for creating welcoming, supportive environments.
Overview
3
3
years of professional experience
Work History
Client Care Coordinator
Ideal Image Medical Spa
Seattle, WA
01.2024 - Current
- Greets and checks clients in and out at a high-traffic medical clinic while managing multi-line phone systems.
- Collaborate with medical staff to ensure smooth clinic operations.
- Assists with scheduling and optimizing calendars to increase efficiency and achieve sales quotas.
- Maintains HIPAA-compliant records by creating, filing, and archiving medical charts.
- Processes payments and manages billing inquiries efficiently.
Office Liaison /Office Assistant
Skilled Therapy and Play Services
San Carlos, CA
09.2023 - 01.2024
- Facilitated daily operations and office events for therapists and management.
- Organized office supplies and maintained inventory for operational efficiency.
- Maintained cleanliness of common areas and ensured functionality of equipment.
Sales Associate
Lush Cosmetics
Palo Alto, CA
10.2022 - 01.2024
- Delivered personalized customer service to enhance overall satisfaction.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with team to foster a positive, inclusive shopping environment.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Oregon
Eugene, OR05-2022
Skills
- Effective communication skills
- Strong organizational abilities
- Analytical problem-solving
- Expertise in HIPAA compliance
- Appointment coordination
- Medical record management
- Payment processing
Accomplishments
Graduated Phi Beta Kappa, Summa Cum Laude
GPA: 4.03 | Dean’s List every quarter
Summit Scholarship recipient
Vice President, Finance, Sigma Mu Omega (2022)
Additional Experience
Pineshack Frosty, Chester, CA – Kitchen Staff (Summer 2022)
Babysitter, Canavan Family, Eugene, OR – Specialized in special needs care (2020–2022)
Counselor, Mt. Hood Kiwanis Camp – Support for campers with disabilities (2021)
Nanny, Stewart Family, Palo Alto, CA (Summers 2018, 2019)
Sales Associate, Athleta, Palo Alto, CA (2018)
References
References available upon request.
Timeline
Client Care Coordinator
Ideal Image Medical Spa
01.2024 - Current
Office Liaison /Office Assistant
Skilled Therapy and Play Services
09.2023 - 01.2024
Sales Associate
Lush Cosmetics
10.2022 - 01.2024
Bachelor of Science - Communication Sciences And Disorders
University of Oregon
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