Abigail Kreider
Mount Joy,PA
Summary
Proven Assistant Manager at The Bark Park Canine Adventure Center, adept in team leadership and customer service, significantly enhanced client satisfaction through effective dispute resolution and high-quality service. Demonstrated exceptional organizational skills and reliability, excelling in a fast-paced environment. Trustworthy and detail-oriented, consistently delivering results beyond expectations.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The Bark Park Canine Adventure Center
Elizabethtown, PA
02.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees, dogs and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Trained new employees.
- Kept track of inventory in the front office.
- Answered and returned phone calls.
- Worked in highly stressful environment, managing many things at once.
- Managed incoming payments from clients.
- Cleaned and maintained whole facility.
Pet Sitter
Self-employed
06.2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Education
High School Diploma -
Elizabethtown Area High School
Elizabethtown, PA01-2022
Skills
- Customer service
- Honest and trustworthy
- Team leadership
- Punctual and reliable
- Detail oriented
- Extremely organized
- Very hard worker
- Time management
- Flexible schedule
Timeline
Assistant Manager
The Bark Park Canine Adventure Center
02.2022 - Current
Pet Sitter
Self-employed
06.2020 - Current
High School Diploma -
Elizabethtown Area High School