Abigail Larson
Kenosha,WI
Summary
Dynamic leader with proven expertise in enhancing team productivity and customer satisfaction at Giordano's Pizza. Skilled in POS systems and exceptional customer service, adept at training and mentoring staff to excel in fast-paced environments. Achieved significant improvements in workflow efficiency and customer experience through innovative problem-solving and effective decision-making.
Overview
5
5
years of professional experience
Work History
Supervisor
Giordano's Pizza
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Cashier
Lou Perrine's
01.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Server
Yummi Crab
10.2019 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree -
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
Indian Trail
Kenosha, WI05-2017
Skills
- Training and mentoring
- Time Management Skills
- Maintaining a clean and organized area
- Efficiently working in a face paced environment
- Ensure a positive experience for the customers
- Comfortable overlooking and managing
- POS Experience
- Customer service
- Decision-making
Timeline
Supervisor
Giordano's Pizza
07.2022 - Current
Cashier
Lou Perrine's
01.2021 - 09.2022
Server
Yummi Crab
10.2019 - 11.2020
No Degree -
Milwaukee Area Technical College
High School Diploma -
Indian Trail
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