Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Field Experience
Timeline
Generic

Abigail Laudenberger

Quakertown,PA

Summary

Dynamic and reliable former Hellertown Diner server with a proven track record in delivering exceptional customer service and support. Excels in interpersonal communication and time management, adept at building relationships and enhancing team efficiency. Demonstrates adaptability and a commitment to excellence, ensuring guest satisfaction and operational success.

Overview

7
7
years of professional experience

Work History

Server

Hellertown Diner
Hellertown, Pennsylvania
05.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server

Spors General Store
Quakertown, Pennsylvania
10.2017 - 12.2021
  • Greeted guests and provided menus.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Responded to ad hoc cleaning duties at end of shift.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Filled condiments and napkin containers during slack periods.

Education

High School Diploma -

Quakertown Community High School
Quakertown, PA
06-2021

East Stroudsburg University of Pennsylvania
East Stroudsburg, PA
05-2021

Skills

  • Team member support
  • Emotional support & companionship
  • Interpersonal and Communication Skills
  • Special needs experience
  • Time management abilities
  • Adaptability
  • Reliability
  • Relationship Building

Accomplishments

  • In my time at East Stroudsburg University, I have made deans list 5 semesters

Affiliations

  • I am enrolled in a club called unified sports at East Stroudsburg University
  • I work for a program called CILLS (Career Independent living, and learning studies)
  • I volunteer at an animal shelter called Last Chance Ranch

Field Experience

  • PreK Block

Shining Stars Preschool

September 2023- December 2023

Mrs. Megan Hamilton

Completed 73 hours in a Head Start classroom

Integrated Dramatic Play, Music and Movement, Science, Mathematics, Technology, and reflections for each week

  • PDS Primary 1

Chipperfield Elementary School

Fourth Grade Classroom

January 2024- May 2024

Mrs. Holly Turissini

Completed 105 hours in the classroom

Integrated weekly lesson plans for Social Studies, Language Arts, and the Arts

  • PDS Primary 2

Chipperfield Elementary school

Kindergarten Classroom

September 2024- December 2024

Mrs. Kayleigh Kelly

Completed 210 hours in the classroom

Integrated weekly lesson plans in Language Arts, Mathematics, and Science

Timeline

Server

Hellertown Diner
05.2022 - Current

Server

Spors General Store
10.2017 - 12.2021

High School Diploma -

Quakertown Community High School

East Stroudsburg University of Pennsylvania
Abigail Laudenberger