Abigail Lefferts
Ridley Park,PA
Summary
Responsible Pharmacy Technician and Babysitter experienced in delivering attentive care and effective communication across diverse age groups. Managed multiple responsibilities while ensuring a safe and organized environment. Committed to providing reliable, high-quality service with a detail-oriented and adaptable approach.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Springfield, Pennsylvania
02.2024 - Current
- Managed high-volume prescription workflow, consistently achieving accuracy and customer service standards in a fast-paced environment.
- Accurately process and prepare prescription medications while maintaining strict attention to detail and patient safety.
- Troubleshot insurance claim rejections, prior authorization requirements, and medication coverage concerns to ensure timely access to medications for patients.
- Utilized pharmacy software and electronic systems to process prescriptions, update patient profiles, and maintain accurate records.
- Perform medication inventory management, including ordering, receiving, stocking, and monitoring pharmaceutical supplies.
- Delivered professional, compassionate service, effectively addressing patient questions and resolving concerns to enhance patient satisfaction.
- Maintained cleanliness of pharmacy work area to ensure a safe and organized environment. and organization of the pharmacy work area consistently.
Babysitter
Families In The Community
Ridley Park, Pennsylvania
01.2019 - Current
- Supervised children during playtime and organized engaging activities to foster social interaction and creativity.
- Ensured a safe environment by monitoring children's activities closely.
- Remained alert and attentive while supervising multiple children to ensure their safety. while caring for multiple children simultaneously.
- Cared for children of various ages, assisting with feeding, dressing, and daily activities to support their development.
- Managed daily routines, including homework assistance and bedtime preparation.
- Implemented creative crafts and educational games to stimulate learning.
- Communicated effectively with parents about children's progress and needs.
- Built trusting relationships with families through consistent support and care.
- Displayed a positive attitude while interacting with children, cultivating a welcoming environment through patience and understanding.
Retail Worker
Claires
Springfield, Pennsylvania
04.2021 - 01.2024
- Assisted customers with product selection and provided personalized recommendations.
- Operated point-of-sale system to process transactions and handle payments efficiently.
- Resolved customer inquiries and complaints in a professional manner to ensure satisfaction.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Trained new team members on store procedures and customer service standards.
- Maintained cleanliness and organization of the sales floor and stockroom areas.
Education
High School Diploma -
Ridley High School
Folsom, PA06-2023
Social Work
West Chester University of Pennsylvania
West Chester, PA09-2026
Skills
- Patient care
- Customer service
- Problem resolution
- Time management
- Schedule management
- Reliability and punctuality
- Effective communication
- Team collaboration
- Emotional intelligence
- Calm demeanor
- Infant care experience
Timeline
Pharmacy Technician
CVS Pharmacy
02.2024 - Current
Retail Worker
Claires
04.2021 - 01.2024
Babysitter
Families In The Community
01.2019 - Current
High School Diploma -
Ridley High School
Social Work
West Chester University of Pennsylvania