Abigail Long

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Communication with customers professionally and proactively to provide product information and advice.
• Developed strong product knowledge to address customer inquiries accurately and efficiently.
• Built productive relationships with customers to establish trust, rapport and increase satisfaction.

Boosted store sales by effectively cross-selling and upselling products to customers.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.