Abigail Lopez
She/her
Summary
Eager service worker with exceptional social skills, communication abilities and customer service background. Ready to assist team members and to follow health and safety procedures. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Barista
Starbucks
05.2023 - Current
- Maintained a clean and organized workspace for efficiency and safety.
- Used POS system to accurately enter orders and process payments.
- Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods for a fun and positive environment.
- Contributed to a positive team environment through effective communication with colleagues.
Sales Associate
Bath & Body Works
09.2022 - 07.2023
- Solved customer challenges by offering relevant products and services.
- Achieved sales targets consistently with team members and maintaining a high level of product knowledge.
- Built a satisfied and loyal customer base through engagement
- Assisted with floor sets and store changes as needed
- Ability to stock, load and replenish the store
Cleaning Staff
Santarossa
9 2020 - 09.2022
- General housekeeping duties included, wiping, cleaning, vacuuming and dusting
- Cleared trash and debris from construction job sites
- Disinfected commercial cleaning equipment
- Cleaned 5,000 sq foot space in 4 hours on team of 2 people.
Chill Staff
Dairy Queen
02.2020 - 03.2020
- Contributed to a positive work environment through teamwork and collaboration with colleagues.
- Received positive feedback from supervisors regarding exceptional performance and fast learning to the job role.
- Served ice cream using the recipe cards and standards set in store
Education
High School Diploma -
Scecina Memorial High School
Indianapolis, IN 05.2017 - 05.2021
Skills
Beverage preparation
Menu memorization
POS Systems
Opening and closing duties
Problem resolution
Exceptional customer service
Speed and efficiency
Fluent in Spanish
Child supervision
Group leadership
Housekeeping abilities
Multitasking abilities
Experience
Babysitting:
- Constantly monitored siblings and enforced house/parent rules
- Handled conflicts between siblings for a more peaceful household
- Cared for siblings and cousins while parents went out
- Ensured my siblings had snacks and drinks when needed
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Entertained everyone with games, puzzles etc.
Timeline
Barista
Starbucks
05.2023 - Current
Sales Associate
Bath & Body Works
09.2022 - 07.2023
Chill Staff
Dairy Queen
02.2020 - 03.2020
High School Diploma -
Scecina Memorial High School
05.2017 - 05.2021
Cleaning Staff
Santarossa
9 2020 - 09.2022