Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Maldonado

Howell

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills at ShopRite. Proven ability to enhance customer satisfaction through efficient order processing and problem resolution. Recognized for fostering teamwork and maintaining high standards of cleanliness and organization in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cashier & Shop From Home

ShopRite
07.2023 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Verified each item matched order sheet's description.

Midway Operator

Iplay America
06.2022 - 12.2022
  • Assisted in training new Midway Operators, sharing best practices and industry insights.
  • Contributed to overall park success by consistently meeting or exceeding Midway Operator performance goals.
  • Contributed to a fun environment by engaging with customers in light-hearted conversation as they waited for their turn on rides.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.

Party Attendant

Pump It Up
07.2021 - 10.2021
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Reduced setup time between parties through efficient breakdown, cleaning, and preparation techniques for incoming events.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.

Education

Freehold Township High School
Freehold, NJ
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier & Shop From Home

ShopRite
07.2023 - Current

Midway Operator

Iplay America
06.2022 - 12.2022

Party Attendant

Pump It Up
07.2021 - 10.2021

Freehold Township High School

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