Abigail Martin
Knightdale,NC
Summary
Motivated Scholar with a 3.5 GPA, experienced in fast-paced environments and skilled in effective communication with customers and team members. Committed to enhancing service quality and eager to gain hands-on experience in fine dining.
Overview
4
4
years of professional experience
Work History
Waitress
Olive garden
Raleigh, NC
03.2026 - Current
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed payments accurately using cash registers or POS systems.
- Took orders for food and drinks and delivered them to guests.
- Provided friendly service to guests in a fast-paced restaurant environment.
chick-fil-a
Aramark
Winston-Salem, North Carolina
10.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Waitress
Olive Garden
Winston-Salem, North Carolina
03.2026 - 05.2026
- Provided friendly service to guests in a fast-paced restaurant environment.
- Took orders accurately and communicated them to kitchen staff promptly.
- Assisted in menu knowledge to recommend food and drink options effectively.
- Managed multiple tables while ensuring timely service and guest satisfaction.
Waitress
Bahama Breeze
Raleigh, North Carolina
12.2025 - 03.2026
- Managed multiple tables while ensuring timely service and guest satisfaction.
- Handled cash transactions and processed payments efficiently at the register.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Food Runner
Saltgrass Steakhouse, Landry's
Knightdale, North Carolina
06.2024 - 06.2025
- Delivered food promptly to tables, ensuring guest satisfaction.
- Communicated effectively with kitchen staff for timely food preparation.
- Observed and addressed customer needs throughout the meal service.
- Maintained knowledge of menu items and daily specials for informed recommendations.
- Delivered food to guests in a timely manner while following safety protocols.
Host
Saltgrass Steakhouse, Landry's
Knightdale, North Carolina
06.2024 - 06.2025
- Managed reservation system to ensure efficient guest seating and flow.
- Collaborated with servers to coordinate timely service and guest needs.
- Provided guests with menus and explained daily specials clearly.
- Assisted in training new hosts on customer service protocols and procedures.
- Communicated wait times effectively to manage guest expectations smoothly.
- Greeted guests and gathered information to seat groups or place on waitlist.
Cashier
Popeyes® Louisana Kitchen
Knightdale, North Carolina
07.2023 - 04.2024
- Delivered exceptional customer service, effectively resolving inquiries and concerns to improve customer satisfaction.
- Managed cash register operations, ensuring proper handling of cash and credit transactions.
- Trained new cashiers on register procedures and customer interaction techniques.
- Resolved customer complaints promptly, contributing to a more positive dining experience.
Restaurant Hostess
IHOP
Knightdale, North Carolina
07.2022 - 08.2023
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed seating arrangements to optimize dining flow and guest experience.
- Handled phone inquiries, providing accurate information about menu and reservations.
Education
Some College (No Degree) - Political Science and Government
Winston-Salem State University
Winston-Salem, NCSkills
- Point of sale operation
- Customer service
- Dining customer service
- Effective customer upselling
- Suggestive selling
- Food running
- Team collaboration
- Hostess support
- Guest seating
- Food safety
- Menu knowledge
- Critical thinking
- Problem solving
- Situational awareness
- Tension management
- Effective communication
- Strong work ethic
- Calm demeanor
- Guest seating
- Strong work ethic
- Calm demeanor
Affiliations
- WSSU Cafeteria Worker
- Bible Study
- Campus Clean up
- ROTC (2021-2025)
- 2026 Social Justice Conference
- Manager for the Red Sea Of Sound
Accomplishments
- Dean's List 2025-2026
- 2025 Highschool Graduate
- Sargent First Class (Rotc)
Timeline
Waitress
Olive garden
03.2026 - Current
Waitress
Olive Garden
03.2026 - 05.2026
Waitress
Bahama Breeze
12.2025 - 03.2026
chick-fil-a
Aramark
10.2025 - Current
Food Runner
Saltgrass Steakhouse, Landry's
06.2024 - 06.2025
Host
Saltgrass Steakhouse, Landry's
06.2024 - 06.2025
Cashier
Popeyes® Louisana Kitchen
07.2023 - 04.2024
Restaurant Hostess
IHOP
07.2022 - 08.2023
Some College (No Degree) - Political Science and Government
Winston-Salem State University