Abigail Matya
Davenport,IA
Summary
Talented Assistant Manager with an analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Jimmy Johns Best Sammich
Davenport, IA
10.2016 - Current
- Oversees day-to-day store operations, ensuring development of efficient and skilled associates for optimal sales outcomes
- Interview job applicants to make effective hiring decisions and fill vacancies with strong team members
- Collaborate with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Supervise cashiers in processing credit, debit, and cash payments to streamline sales
- Oversee daily operations of store, including inventory and supply restocking, cash-handling and assisting customers
- Train staff on daily duties and supervise and provide feedback, resulting in improved performance and customer satisfaction.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Associate of Science - Liberal Arts And Sciences
Eastern Iowa Community College District
Davenport, IA05-2024
High School Diploma -
Rock Island High School
06.2015
Skills
- Focus and Follow-Through
- Decision Making
- Originality and Creativity
- Finance and Accounting Oversight
- Employee Motivation
- Goal Setting
- Assignment Delegation
- Customer Service Management
- Recruitment and Hiring
- Training Management
- Team Leadership
- POS Terminal Operations
- Money Handling
- Multitasking and Prioritization
- Customer Relations
- Inventory Tracking and Management
- Business Development
References
References available upon request.
Timeline
Assistant Store Manager
Jimmy Johns Best Sammich
10.2016 - Current
Associate of Science - Liberal Arts And Sciences
Eastern Iowa Community College District
High School Diploma -
Rock Island High School