Summary
Work History
Education
Skills
Barista

Abigail McGhee

Barista Trainer
Berwyn,IL

Summary

I am a highly-motivated barista of over 4 years looking to put my transferable skills to the test in a new setting. Since working at Starbucks, I have learned how to be an efficient, level-headed team player in a fast-paced environment. Tending to multiple clients with a smile while memorizing their orders has allowed me to hone strong communication skills. Additionally, I was one of two baristas selected to train new hires, which helped me develop key leadership qualities among peers of diverse backgrounds. My history in customer service would enable me to excel in a clerical position because I have learned how to be communicative, personable, professional, and organized under pressure. I am a quick and open-minded learner that can adapt to the transition from barista to clerical assistant with ease if given the opportunity.

Work History

Barista Trainer

Starbucks
Berwyn, IL
09.2017 - Current
  • Provided health safety to customers by regularly cleaning and sanitizing work areas and equipment
  • Memorized official and off-menu preparations to achieve all customer beverage desires
  • Described menu items to customers and suggested products based on stated preferences
  • Greeted guests with pleasant smile to ensure great customer service
  • Maintained calm demeanor during high-volume periods and special events
  • Educated customers on beverage menu items and provided samples of daily brews
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
  • Cleaned and sanitized work areas, utensils and equipment
  • Trained newly hired staff

Education

High School Diploma -

Riverside Brookfield High School
Riverside, IL
09.2013 - 05.2017

Skills

Handling transactions

Safe food handling practices

Time management

Up-selling

POS system operation

Multitasking

Active listening

Excellent customer service

Detail-oriented

Cooperative team player

Training new talent

Conflict resolution

Highly effiencent

Comfortable with Microsoft Office products and Google Drive or equivalent

Strong writing skills

Clear communication

Abigail McGheeBarista Trainer