Abigail Miller
McNie District Jamaica
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Experienced Waitress
Sandals Montego Bay
08.2018 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
Kellits High School
Kellits, Clarendon, Jamaica08.2005
Skills
- Dining Area Maintenance
- Customer Service
- Order Accuracy
- Guest Relations Management
- Handling multiple tasks at once
- Effective communication
Certification
- Food and Beverage Management, HEART/NSTA Trust of Jamaica - May, 2018
Timeline
Experienced Waitress
Sandals Montego Bay
08.2018 - 08.2023
High School Diploma -
Kellits High School
- Food and Beverage Management, HEART/NSTA Trust of Jamaica - May, 2018
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