Abigail Miranda
Boulder City
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for all. Ability to handle multiple projects simultaneously with a high degree of accuracy including in planning and organization.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Skydive Manifest Clerk
Las Vegas Adventures
07.2023 - Current
- Enhanced communication between departments, ensuring timely updates on shipment status and documentation requirements.
- Developed strong working relationships with carriers, facilitating smooth coordination during the shipping process.
- Collaborated with other team members to streamline workflows, improving overall department efficiency.
- Supported operational improvements by identifying areas for enhancement within the manifest management system and suggesting actionable solutions.
- Maintained compliance with industry standards and regulations by thoroughly reviewing manifests for accuracy and completeness.
- Utilized advanced knowledge of relevant software programs to optimize efficiency in completing daily tasks related to manifest management.
Certified Swing Manager
My Donalds
10.2020 - 06.2023
- Purchased food and cultivated strong vendor relationships.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized quality assurance by completing frequent line checks.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Managed employee performance to give guests accurate, efficient and personable service each and every time.
- Trained crew members on how to perform tasks correctly.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Education
Graduated -
Boulder City High School
Boulder City, NV 08.2018 -
Skills
Shift Checklists
Timeline
Skydive Manifest Clerk
Las Vegas Adventures
07.2023 - Current
Certified Swing Manager
My Donalds
10.2020 - 06.2023
Graduated -
Boulder City High School
08.2018 -