Detail-oriented Patient Coordinator with strong skills in appointment scheduling and insurance verification. Known for effective communication and exceptional customer service in healthcare settings.
Overview
11
11
years of professional experience
Work History
Patient Coordinator
Mount Sinai
Queens
12.2022 - Current
Coordinated patient appointments and streamlined scheduling for multiple healthcare providers, enhancing access to care.
Assisted patients with registration and insurance verification processes, ensuring smooth entry into healthcare system.
Communicated treatment plans and follow-up care to patients, fostering understanding and adherence to medical directives.
Receptionist
Prime Health Pharmacy
Brooklyn
08.2021 - 11.2022
Managed front desk operations and greeted patients with a friendly demeanor.
Maintained a clean and organized reception area for optimal workflow.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Cashier
De Janeiro Clothing
Manhattan
03.2019 - 07.2021
Processed customer transactions, ensuring quick and accurate service at De Janeiro Clothing.
Maintained clean and organized checkout area to enhance customer experience.
Managed inventory levels by restocking merchandise.
Operated cash register with accuracy, handling various payment methods to streamline transaction process.
Barista/Cashier
Wayside Coffee Shop
Manhattan
04.2016 - 02.2019
Prepared and served high-quality coffee beverages to customers.
Operated espresso machines and brewing equipment to ensure high-quality beverage preparation.
Processed customer transactions accurately while managing cash register.
Handled morning rush of customers with levelheaded service, maintaining positive customer experience.
cashier
Social Apparel
Manhattan
01.2015 - 02.2016
Processed cash, credit, and returns in compliance with company policies.
Issued accurate receipts and change to ensure customer satisfaction.
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers in product selection and provided knowledgeable recommendations.
Maintained organized and clean checkout area to enhance customer experience.
Education
Some College (No Degree) - Business Administration
Queensborough Community College
Oakland Gardens, NY
Skills
Patient scheduling
Appointment coordination
Insurance verification
Medical records management
Electronic health records
Customer relationship management
Languages
Spanish
Professional
English
Professional
Timeline
Patient Coordinator
Mount Sinai
12.2022 - Current
Receptionist
Prime Health Pharmacy
08.2021 - 11.2022
Cashier
De Janeiro Clothing
03.2019 - 07.2021
Barista/Cashier
Wayside Coffee Shop
04.2016 - 02.2019
cashier
Social Apparel
01.2015 - 02.2016
Some College (No Degree) - Business Administration