Abigail Moran
Summary
Dedicated employee with background in various office settings. Knowledgeable about service, scheduling, light bookkeeping and clerical work. Takes on simultaneous tasks with excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Receptionist
College Station Nissan
08.2023 - 07.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Service Cashier
College Station Nissan
08.2023 - 07.2024
- Managed cash and card transactions efficiently and accurately while ensuring warranties/ insurance claims were accounted for.
- Scheduled appointments in person and over the phone advising any questions or concerns.
- Counted and separated the appropriate amount of cash and checks taken in for daily deposits.
Delivery Driver Supervisor
Edible Arrangements
01.2023 - 08.2023
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Loaded and organized arrangements to prevent damage and ensure all arrangements were delivered in perfect condition.
- Contacted recipients pending delivery to ensure fast and efficient deliveries.
Server
Gringos Mexican Kitchen
05.2022 - 12.2022
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Efficiently managed several tables simultaneously while remaining calm and professional during a fast paced work environment.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Liberal Arts And Sciences
Texas A&M University
College Station, TXAssociate of Arts - General Studies
Lone Star College System
Kingwood05.2022
High School Diploma -
Splendora High School
Splendora, TX05.2022
Skills
- Administrative Support
- Scheduling
- Data Entry
- Tech-Savvy
- Customer Service
- Communicative and Writing
Timeline
Receptionist
College Station Nissan
08.2023 - 07.2024
Service Cashier
College Station Nissan
08.2023 - 07.2024
Delivery Driver Supervisor
Edible Arrangements
01.2023 - 08.2023
Server
Gringos Mexican Kitchen
05.2022 - 12.2022
Liberal Arts And Sciences
Texas A&M University
Associate of Arts - General Studies
Lone Star College System
High School Diploma -
Splendora High School