Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at working effectively and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Guest Services Supervisor
SuperCharged Racing
Montville, CT
03.2021 - 09.2022
Scheduled guests for multiple activities based on availability
Verified correct information on guest's legal waivers
Completed hourly cleaning tasks
Checked in and scheduled large event groups
Assisted in training of new staff members
Assisted in running staff meetings to improve customer experiences
Completed opening and closing procedures
Ensured an accurate Register count at the beginning and end of each shift
Answered customer calls and provided them with prompt assistance and accurate information
Line Cook
Five Churches By The Bay
Niantic, CT
12.2022 - 04.2023
Verified and unloaded food deliveries using proper food rotation protocol
Kept a clean and fully stocked work station throughout each shift
Completed food orders quickly and correctly to ensure customer satisfaction
Assisted with expediting of orders
Assisted in training of new employees
Completed opening and closing tasks
Completed food preparation tasks each shift
Followed food safety and sanitation guidelines
Assisted other stations during periods of high volume
Delivery Driver
Dominos Pizza Inc.
Mystic, CT
04.2023 - 09.2023
Assisted in-house staff tending the ovens inbetween deliveries and during high volume times
Followed food safety guidelines when handling and delivering food orders
Provided customers with prompt assistance for any issues or concerns about their order
Assisted with preparation of food items
Took payment from customers and provided accurate change
Followed proper food rotation when working within the restaurant
Education
Robert E. Fitch High School
Groton, CT
06-2022
Criminal Justice
Mitchell College
New London, CT
Skills
Resolving disputes
Guest relations
Following procedures
Reliability
Money handling
Team collaboration
Time management
Multitasking
Timeline
Delivery Driver
Dominos Pizza Inc.
04.2023 - 09.2023
Line Cook
Five Churches By The Bay
12.2022 - 04.2023
Guest Services Supervisor
SuperCharged Racing
03.2021 - 09.2022
Robert E. Fitch High School
Criminal Justice
Mitchell College
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