Abigail Noah
Madison,NC
Summary
Polite and positive front of house member providing guests with the utmost level of customer service. Proficient in assisting with reservations, seating, orders, and any questions that may come up along the way. Easily adaptable to high-pressure and various dynamic situations.
Overview
3
3
years of professional experience
Work History
Head Hostess
Nori Asian Fusion & Sushi Bar
09.2022 - 07.2024
- Established welcoming atmosphere by greeting guests prompt and kindly upon arrival
- Directed seating process for increased efficiency and reduced wait times
- Trained new staff members to ensure consistent service quality and adherence to restaurant policies
- Coordinated large parties and events, ensuring top service from just moments into arrival
- Took reservations as well as takeout orders by phone and walk-in, maintaining scheduling demands and kitchen output
- Participated in regular staff meetings to discuss operational improvements and address any challenges experienced by the team
- Completed daily side work & opening and closing duties
- Maintained a clean, organized environment
Team Member
Chick-fil-A
11.2021 - 07.2022
- Worked many various positions including taking customer orders with accuracy, food running, food bagging, operating cash register, etc.
- Contributed to team success by completing jobs quickly and correctly
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Adhered to food safety laws and regulations
- Fostered positive work environment, leading by example and offering support to team members as needed
- Maintained clean and organized work environment
Education
Associate of Arts - Liberal Arts And General Studies
Cape Fear Community College
Wilmington, NC06.2024
High School Diploma -
Dalton Mcmichael High School
Mayodan, NC06.2022
Skills
- Guest Service
- Patience and Empathy
- Money Handling
- Team Collaboration
- Adaptability
- Detail Oriented
- Professional Appearance
- Strong Work Ethic
- Effective Multitasking
Timeline
Head Hostess
Nori Asian Fusion & Sushi Bar
09.2022 - 07.2024
Team Member
Chick-fil-A
11.2021 - 07.2022
Associate of Arts - Liberal Arts And General Studies
Cape Fear Community College
High School Diploma -
Dalton Mcmichael High School
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