Overview
Work History
Education
Skills
Languages
Timeline
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Abigail Nunez

Ventnor City,NJ

Overview

5
5
years of professional experience

Work History

Shift Manager

Walgreens
02.2025 - Current
  • Closed the store by counting the drawers and the safe ensuring everything was even and accurate.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Bookseller

Books A Million
05.2024 - Current
  • Managed cash register transactions accurately
  • Processed shipment and properly putting new items on the floor and handling backstock
  • Making sure to create loyalty by having customers sign up for the rewards program
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
  • Assisted customers in locating desired titles, resulting in repeat business and positive feedback.

Manager

Hottopic
05.2023 - 02.2025
  • Tracked store performance metrics such as sales goals and shrinkage rates
  • Processed incoming shipments to add products to store inventory
  • Developed and implemented effective staff training to ensure customer satisfaction
  • Provided customer service by greeting and assisting customers and responding to inquiries and complaints
  • Transmitted daily reports and progress toward goals to corporate office
  • Covering shifts and being a reliable manager
  • Organizing the visuals within the store

FT Store Supervisor

Forever 21
04.2021 - 03.2023
  • Secured building for closing by completing a run-through of the sales floor, turning off electronic systems, and turning on alarms
  • Responsible for paperwork, counting petty and deposits at the end of the night during closing shifts
  • Answered product questions and assisted customers in finding outfits or anything they needed and checkout
  • In charge of making sure the credit goal was met each month and email capture stayed at a high percentage each week
  • Worked with fellow managers to develop solutions and accomplish shared objectives to assure the store continued to thrive
  • Supervised associates by providing direction and instruction regarding the register and the floor
  • Training new associates that would be hired and teaching them everything would need to know in their position

Associate

Vans
12.2021 - 01.2022
  • Greeted customers and offered assistance for increased customer satisfaction
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards
  • Maintained relationships with customers to maximize sales opportunities
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs

Associate

Acme
09.2020 - 12.2020
  • Listened to customer needs and desires to identify and recommend optimal products
  • Stocked merchandise, clearly labeled items, and arranged according to size or color
  • Worked on register assisting customers with their groceries
  • Helped with customer service desk with customers returns and questions whenever we were understaffed
  • Did sanitation for the store during early morning hours

Education

Bachelor of Arts - Psychology

Stockton University
Galloway, NJ
05.2026

High School Diploma -

Chartertech High School For The Performing Arts
Somers Point, NJ
06.2021

Skills

  • Customer Service
  • Bank and Safe Deposits
  • Documentation And Reporting
  • Positive and Friendly
  • Cash Management
  • Employee Development
  • Inventory management
  • Opening and closing procedures

Languages

Spanish
Native or Bilingual

Timeline

Shift Manager

Walgreens
02.2025 - Current

Bookseller

Books A Million
05.2024 - Current

Manager

Hottopic
05.2023 - 02.2025

Associate

Vans
12.2021 - 01.2022

FT Store Supervisor

Forever 21
04.2021 - 03.2023

Associate

Acme
09.2020 - 12.2020

Bachelor of Arts - Psychology

Stockton University

High School Diploma -

Chartertech High School For The Performing Arts

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Abigail Nunez