Abigail Ostovich
Chattanooga,TN
Summary
Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations. Seasoned with comprehensive experience in various skin treatments and beauty therapies. Skilled in client consultation, treatment customization according to individual needs, and maintaining hygienic work environment. Notable for enhancing customer satisfaction by providing high-quality services and fostering repeat business.
Overview
5
5
years of professional experience
Work History
Head Bartender
Jonathans Grille (423-994-5300)
Chattanooga, Tennessee (TN)
10.2022 - Current
- Created weekly reports of sales figures for management review.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Ensured accurate cash handling procedures were followed at all times.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Coordinated special events such as tastings, fundraisers, corporate functions.
- Ensured that all liquor laws were followed during service hours.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Completed regular bar inventories and daily requisition sheets.
Esthetician and Receptionist
Aesthetics in Bloom (706-980-3853)
Dalton , GA
01.2023 - 11.2024
- Maintained cleanliness of treatment room and equipment between appointments.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Educated clients on proper skin care techniques according to individual needs.
- Ensured compliance with state regulations related to sanitation and health standards.
- Attended continuing education courses related to esthetics industry advancements.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Demonstrated proper use of all products to ensure client satisfaction with results.
Receptionist
Wax Strip LLC
Murfreesboro, Tennessee (TN)
01.2020 - 09.2022
- Compiled data from various sources into organized reports for management review.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Esthetician License -
Brillare
Chattanooga, TN06-2024
Bachelor of Science - Public Relations
Middle Tennessee State University
Murfreesboro, TN05-2022
Skills
- Retaining information
- Professional demeanor
- Time management
- Schedule management
- Multitasking and prioritization
- Positive and professional
- Professional and polished presentation
Timeline
Esthetician and Receptionist
Aesthetics in Bloom (706-980-3853)
01.2023 - 11.2024
Head Bartender
Jonathans Grille (423-994-5300)
10.2022 - Current
Receptionist
Wax Strip LLC
01.2020 - 09.2022
Esthetician License -
Brillare
Bachelor of Science - Public Relations
Middle Tennessee State University
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