Abigail Overton
Elk Grove,CA
Summary
Dedicated professional delivering exceptional customer service and fostering positive relationships. Skilled in blood collection and safety protocols, ensuring accuracy and adherence to quality standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Bert's Diner
Sheldon, CA
08.2024 - Current
- Delivered exceptional customer service to enhance client satisfaction.
- Cultivated positive relationships with regular customers.
- Greeted customers and addressed inquiries to ensure a seamless experience.
Phlebotomist Extern
Cal Regional
Elk Grove, California
09.2025 - 10.2025
- Adhered to safety and hygiene protocols while collecting blood samples from patients.
- Prepared specimens for comprehensive laboratory testing and subsequent analysis.
- Ensured accuracy of patient records and documentation during all procedures.
Education
AMCA Phlebotomy Technician Certification - Phlebotomy Technician Program
CALRegional
Elk Grove, CA10-2025
High School Diploma - General Studies
Pleasant Grove High School
Elk Grove, CA05-2025
Skills
- Blood collection
- Customer service
- Hospitality and accommodation
- Quality control guidelines
- Health education
- Venipuncture and capillary puncture
- Order of draw
- Time management
Accomplishments
- State FFA Degree - April 2025
Certification
- CPT 1 License - Pending
References
References available upon request.
Timeline
Phlebotomist Extern
Cal Regional
09.2025 - 10.2025
Waitress
Bert's Diner
08.2024 - Current
AMCA Phlebotomy Technician Certification - Phlebotomy Technician Program
CALRegional
High School Diploma - General Studies
Pleasant Grove High School