Meghan Dolan
Jamestown,New York
Summary
Proven to excel in high-pressure environments, demonstrated through adept conflict resolution at Deans Restaurant and efficient dining area maintenance. Skilled in both stress management and front-of-house display creation, my tenure at UPMC Jamestown Hospital honed my precision in clinical tasks, showcasing a balanced blend of hard and soft skills vital for dynamic team contributions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
Deans Resturant
09.2016 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Proved successful working within tight deadlines and a fast-paced environment.
Phlebotomist
Upmc Jamestown Hospital
01.2022 - 10.2024
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Conducted venipuncture and other CT procedures.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Bartender
Intermetzzo
04.2024 - 09.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Associate of Science - Liberal Arts And Sciences
Mercyhurst University
Erie, PA01-2015
Skills
- Medical records handling
- Blood collection
- Venipuncture
- Specimen collection and storage
- Data entry
- Quality assurance
- Specimen handling
- Paperwork processing
Certification
phlebotomy certificate
Timeline
Bartender
Intermetzzo
04.2024 - 09.2024
Phlebotomist
Upmc Jamestown Hospital
01.2022 - 10.2024
Waitress
Deans Resturant
09.2016 - Current
phlebotomy certificate
Associate of Science - Liberal Arts And Sciences
Mercyhurst University
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