Madison Hudgins
Fayetteville,AR
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
5
5
years of professional experience
Work History
Waitress
Juicy Tails
Fayetteville
10.2022 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash transactions and operated the point-of-sale system proficiently.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Receptionist
The Langford
Fayetteville, AR
04.2022 - 01.2024
- Managed multi-line phone system for incoming calls and inquiries.
- Greeted and assisted guests upon arrival at The Langford.
- Coordinated room bookings and reservations with attention to detail.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained daily calendars, set appointments with clients and planned daily office events.
CNA
The langford
Fayetteville, AZ
04.2021 - 04.2022
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas and communal spaces.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Documented patient information accurately in care logs and electronic systems.
- Provided emotional support to residents, fostering a compassionate environment.
- Participated in training sessions to enhance caregiving skills and knowledge base.
- Answered patient call lights promptly and responded to requests appropriately.
Education
Phlebotomist - Phlebotomy
Petra Allied Health
Springdale, AR 10.2024 - 01.2025
Some College (No Degree) - Sonography
University Arkansas Community College
Bentonville, ArSkills
- Appointment scheduling
- Venipuncture techniques
- Specimen handling
- Laboratory safety protocols
- Medical terminology
- Electronic health record
- Effective communication
- Conflict resolution
- Customer service orientation
- Emotional intelligence
- Patient identification
- Safety protocols
- Specimen collection
- Patient support
- Blood collection
- Medical records maintenance
Timeline
Phlebotomist - Phlebotomy
Petra Allied Health
10.2024 - 01.2025
Waitress
Juicy Tails
10.2022 - Current
Receptionist
The Langford
04.2022 - 01.2024
CNA
The langford
04.2021 - 04.2022
Some College (No Degree) - Sonography
University Arkansas Community College