Abigail Pantoja
Odessa
Summary
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in a hospitality environment. I bring the ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in the dental assistant externship.
Overview
1
1
year of professional experience
Work History
Host
Olive Garden Restaurant
Odessa, TX
08.2024 - Current
- Greeted and seated guests promptly, ensuring a positive first impression.
- Manage a reservation system, optimizing table turnover during peak hours.
- Trained new hosts on customer service protocols and restaurant operations.
- Collaborated with servers to maintain accurate wait times and guest satisfaction.
- Resolved guest concerns swiftly, contributing to improved customer loyalty.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers in keeping the dining area ready for every guest.
Education
Associate of Science - Dental Hygiene
Odessa College
Odessa, TX07-2027
No Degree - Dental Assistant
Midland Dental Assistant School
Odessa, TX04-2026
High School Diploma -
Permian High School
Odessa, TX05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
Languages
Spanish
Limited Working
Timeline
Host
Olive Garden Restaurant
08.2024 - Current
Associate of Science - Dental Hygiene
Odessa College
No Degree - Dental Assistant
Midland Dental Assistant School
High School Diploma -
Permian High School