Abigail Perez
Houston,United States
Summary
Insurance Agent with a robust background in driving sales growth and enhancing customer loyalty through strategic client consultations and innovative marketing strategies. Leveraging 4 years of experience and skills in customer engagement, problem solving, and bilingual communication to streamline processes and ensure compliance. Committed to fostering strong client relationships and delivering exceptional service, aiming to further enhance customer retention and satisfaction.
Overview
5
5
years of professional experience
Work History
Office Manager
La Familia Auto Insurance
Houston, Tx
04.2025 - Current
- Make and Answer calls
- Reach monthly goals
- Go to meetings
- Be productive
- Bank deposits
- Sometimes do schedules
- Support my agents
Insurance Agent
AI United
Houston, United States
10.2023 - 12.2024
- Drove insurance sales growth through personalized client consultations, consistently exceeding targets and implementing innovative marketing strategies.
- Streamlined policy renewal process, reducing turnaround time and increasing customer loyalty, leading to substantial growth in recurring revenue.
Agent
Pronto Insurance
Laredo, United States
04.2023 - 09.2023
- Worked closely with underwriting team to assess risks and determine appropriate coverage. Fostered strong relationships with clients and colleagues.
- Meticulously reviewed policy documents to ensure accuracy and compliance. Maintained comprehensive records of client interactions and policy changes.
Team Lead
Taco Bell
Houston, United States
10.2020 - 02.2023
- Led cross-functional team, streamlined operations, and enhanced customer satisfaction. Implemented new training protocols, resulting in improved efficiency and service quality.
- Cultivated a positive work environment, promoting open communication and teamwork. Provided guidance and support to team members, fostering professional growth and development.
Education
GED Dimploma -
North Star Academy
HoustonLimited lines
Skills
- Customer Engagement
- Problem Solving
- Time Management
- Customer Retention
- Bilingual
Job Title
Insurance Agent
Timeline
Office Manager
La Familia Auto Insurance
04.2025 - Current
Insurance Agent
AI United
10.2023 - 12.2024
Agent
Pronto Insurance
04.2023 - 09.2023
Team Lead
Taco Bell
10.2020 - 02.2023
GED Dimploma -
North Star Academy