Abigail Persich
Fort Leonard Wood,MO
Summary
Results-driven retail professional with extensive experience in grocery and specialty food departments. Expertise in customer service, inventory management, and merchandising, with proven ability to lead teams and uphold product standards. Committed to fostering an engaging shopping experience and resolving challenges in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cheese Shop/Department Team Leader
Kroger
Edgewood, Kentucky
06.2025 - Current
- Oversee daily department operations and team performance
- Ensure high-quality product presentation and inventory control
- Train and support team members to meet performance goals
- Deliver excellent customer service and product expertise
- Create and maintain Murray’s Cheese experience through interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products
- Maintain knowledgeable, efficient and friendly staff who are fully trained in Murray’s operations and products
- Ensure all company policies, operating standards and procedures are communicated effectively, maintained and followed at all times
- Ensure staff adheres to all food safety, hazard analysis critical control point, and sanitation procedures
- Place orders and maintain inventory
- Set up weekly in-store selling events
- Contribute to store goals for increasing sales and improving profitability
- Effectively control shrink and waste by following company best practices
- Control labor expenses through appropriate scheduling
- Meet and/or exceed budgetary goals for the Murray’s Cheese Shop
- Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ability to work cooperatively in high paced and sometimes stressful environment
- Total hours worked in cheese shop: 5,720
Cheese Shop/Clerk
Kroger
Union, Kentucky
11.2022 - 06.2025
- Assisted customers with product selection and recommendations
- Maintained department cleanliness and organization
- Managed stock rotation and freshness standards
- Handled transactions and provided friendly service
Grocery/Replenishment Clerk
Kroger
Union, KY
06.2022 - 11.2022
- Restocked shelves and ensured product availability
- Organized inventory and maintained store presentation
- Assisted customers in locating items
- Supported overall store operations
Education
Boone County High School
Florence, KYSkills
- Customer Service
- Team Leadership
- Inventory Management
- Merchandising
- Organization & Time Management
- Communication
- Labor scheduling
- Customer service
- Stock rotation
- Shrink control
- Sales promotion
- Product knowledge
- Problem solving
- Goals and performance
- Forecasting and planning
- Conflict de-escalation
Timeline
Cheese Shop/Department Team Leader
Kroger
06.2025 - Current
Cheese Shop/Clerk
Kroger
11.2022 - 06.2025
Grocery/Replenishment Clerk
Kroger
06.2022 - 11.2022
Boone County High School