- Architecture
- Interior Design
- Digital Programming
- Travel
Abigail Peterson
La Crosse
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
6
6
years of professional experience
Work History
Team Lead
Trane Technologies
01.2023 - Current
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Soldier
US Army National Guard
08.2020 - 01.2023
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Operated and maintained armored vehicles.
Automotive Technician
Pischke Motors
01.2022 - 08.2022
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Automotive Technician
Cordell's Automotive
09.2021 - 12.2021
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Barista
Cool Beans Coffee
06.2021 - 12.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Sales Associate
Kohls Department Store
08.2018 - 09.2020
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - Criminal Justice
Western Technical College
La Crosse, WI09-2021
High School Diploma -
Holmen High School
Holmen, WI05-2019
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Performance improvement
- Fast learner
- Flexible schedule
- Multitasking
- Calm in high stress situations
- Workflow management
- Problem-solving
- Analytical thinking
- Complex problem-solving
Interests
Timeline
Team Lead
Trane Technologies
01.2023 - Current
Automotive Technician
Pischke Motors
01.2022 - 08.2022
Automotive Technician
Cordell's Automotive
09.2021 - 12.2021
Barista
Cool Beans Coffee
06.2021 - 12.2021
Soldier
US Army National Guard
08.2020 - 01.2023
Sales Associate
Kohls Department Store
08.2018 - 09.2020
No Degree - Criminal Justice
Western Technical College
High School Diploma -
Holmen High School