Professional Summary
Overview
Work History
Education
Skills
Timeline

Abigail Porter

Pauls Market
SAINTLOUIS,MO
8
years of professional experience

Results-driven professional with extensive experience in customer service and data entry. Adept at collaborating with team members to streamline processes. Currently in Nursing school, second semester and wanting to get some more experience outside of school with nursing and patient care.

Work History

Customer Service Representative

5 Years 1 Month
Pauls Market | 08.2021 - Current
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction and loyalty.
  • Adhering to company policies and enhancing customer trust.
  • Collaborated with team members to streamline service processes, reducing wait times for customers.
  • Trained new staff on customer service protocols, fostering a knowledgeable and efficient team environment.

Customer Service Cashier

1 Year 6 Months
Schnucks | 01.2019 - 07.2020
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.

Education

Associate Degree in Nursing - Nursing

Saint Louis Community College | St. Louis, MO | 12.2027

Skills

Customer service
Data entry
Customer relations
Problem resolution
Relationship building
Critical thinking
Active listening

Timeline

Customer Service Representative

Pauls Market
08.2021 - CurrentRead More

Customer Service Cashier

Schnucks
01.2019 - 07.2020Read More

Saint Louis Community College

Associate Degree in Nursing from Nursing
Read More
Abigail Porter