Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Abigail Potter

Student
St. Petersburg,FL

Summary

I am a hard-working, determined employee who appreciates being busy and thrives under pressure. I am always friendly with customers and aim to be as helpful as possible. I have worked in a few different career fields, therefore, I have experience in many different areas.

Overview

2
2
years of professional experience
1
1
Language

Work History

Event Assistant

Juvenile Welfare Board
06.2023 - 07.2023
  • Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.

Medical Records Clerk

Advocate Health Partners
07.2022 - 08.2022
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Maintained patient confidence by keeping patient records information confidential.
  • Maintained patient records in compliance with security regulations.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.

MRI Receptionist

Gulf Coast MRI
06.2022 - 07.2022
  • Maintained current and accurate medical records for patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Completed patient referrals to other medical specialists.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Sales Associate

Tilly's Clothing Store
06.2021 - 08.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor of Science - Behavioral Neuroscience

Florida State University
Tallahassee, FL
05.2001 -

High School Diploma -

St. Petersburg High School
Saint Petersburg, FL
05.2001 -

Skills

  • Medical terminology understanding
  • Records management
  • Customer assistance
  • Cleaning and sanitizing
  • Time management skills
  • Sales expertise
  • Event Setup and Breakdown

Interests

Interested in Medical Work

Very Sociable

Quick, focused learner

Timeline

Event Assistant

Juvenile Welfare Board
06.2023 - 07.2023

Medical Records Clerk

Advocate Health Partners
07.2022 - 08.2022

MRI Receptionist

Gulf Coast MRI
06.2022 - 07.2022

Sales Associate

Tilly's Clothing Store
06.2021 - 08.2021

Bachelor of Science - Behavioral Neuroscience

Florida State University
05.2001 -

High School Diploma -

St. Petersburg High School
05.2001 -

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