Abigail Potter
Sherman
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Retreat Director
Massage Heights Stonebridge Ranch
McKinney
06.2025 - Current
- Trained team members on customer service best practices in retreat settings.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Trained new staff on company policies and operational procedures.
- Managed customer service inquiries and complaints in a timely manner.
Lifestyle Consultant
Massage Heights Stonebridge Ranch
McKinney
02.2024 - 06.2025
- Guided clients in selecting personalized wellness services and products.
- Educated clients on the benefits of various massage techniques and therapies.
- Developed customized wellness plans based on client needs and preferences.
- Collaborated with team members to enhance client service experience.
Massage Therapist
Massage Heights Leawood
Leawood
01.2024 - 02.2024
- Discussed body treatment needs and expectations with clients to maintain customer satisfaction.
- Cleaned table and space between appointments to protect client health.
- Performed quality, therapeutic bodywork to meet client needs.
Lifestyle Consultant
Massage Heights Leawood
Leawood
10.2022 - 02.2024
- Provided assistance communicating, typing correspondence or obtaining information.
- Scheduled and confirmed appointments.
- Sold various products and memberships by explaining unique features and educating customers on proper application or usage.
Waitress/Server
Shortys Grill
Horton
08.2022 - 09.2022
- Provided friendly and efficient service to customers in a fast-paced environment.
- Took and processed customer orders accurately using restaurant software.
- Maintained cleanliness and organization of dining area throughout shifts.
- Served alcoholic beverages responsibly in accordance with state laws.
Cook
Spangler's Family Restaurant
Hillsdale
05.2019 - 03.2022
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Maintained cleanliness and organization in the kitchen area throughout shifts.
Education
Wellspring School of Allied Health
Kansas City, MO09-2023
High School Diploma -
Home school
Jonesville, MI05-2022
Spring Branch Academy
Jonesville, MISkills
- Customer Service
- Massage Techniques
- Sales and Marketing
- Time Management
- Information Confidentiality
- Driving
- Relationship Building
- Team management
- Problem solving
Timeline
Assistant Retreat Director
Massage Heights Stonebridge Ranch
06.2025 - Current
Lifestyle Consultant
Massage Heights Stonebridge Ranch
02.2024 - 06.2025
Massage Therapist
Massage Heights Leawood
01.2024 - 02.2024
Lifestyle Consultant
Massage Heights Leawood
10.2022 - 02.2024
Waitress/Server
Shortys Grill
08.2022 - 09.2022
Cook
Spangler's Family Restaurant
05.2019 - 03.2022
Wellspring School of Allied Health
High School Diploma -
Home school
Spring Branch Academy