Abigail yax-ramos
Franklin Square,NY
Summary
Dedicated administrative health care professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Eager to learn more in the medical field.
Overview
8
8
years of professional experience
Work History
Surgical Coordinator
Advanced Urology Centers Of New York
06.2022 - 12.2023
- Coordinate all aspects of tests, procedures, and surgeries under the supervision of office manager and physician
- Coordinate inpatient and outpatient procedures for five physicians
- Ability to work well under fast-paced conditions
- Ensure the patient is prepared for surgery: scheduled pre-op appointments, obtained medical clearance, coordinate pre-admission testing appointments and follow up to get results to the physician
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Assisted with medical coding and billing tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Served as a trusted resource for patients and families during emotionally challenging times, providing compassionate support and guidance throughout the surgical journey.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Knowledge of urological surgical procedures and terminology
- Knowledge of EPIC and EMR
- Knowledge of ICD-10, CPT codes, Insurance and Billing.
Cashier/sales associate
Hillside Hot Bagels
07.2015 - 06.2022
- Assist customers with sales transactions accurately and efficiently
- Create a comfortable experience for customers using top-notch communication skills
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Serve up to 200+ customers daily.
- Worked with floor team and managers to meet wide range of customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Camp counselor
YMCA Of Greater New York
06.2017 - 08.2017
- Supervise campers and ensure their safety, growth, skills achievement, and well-being
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted in preparing recreational materials and supplies for each activity.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
Education
Bachelor of Science - Nutrition Sciences
FARMINGDALE STATE COLLEGE
05.2022
High School Diploma -
Bayside High School
Bayside, NY06.2015
Skills
- Medical terminology
- Detail-oriented
- EHR systems expertise
- Professionalism and Confidentiality
- Logical thinking
- Bilingual- English and Spanish
- Self-motivated
- Communication
- Strong work ethic
- Organized
- Time management
- Epic Systems
- Patient coordination
Volunteer Experience
Neurosurgery Volunteer, Hospital General San Juan de Dios
Guatemala City, Guatemala
August 2021-September 2021
- Provided limited direct patient care
- Support transferring patient from bed to operating room table
- Provide cleanliness/sterilization of surgical instruments
- Provided limited availability to scrub in during surgery, observe, and aid.
- Improved patient morale through engaging recreational activities tailored to individual interests and abilities.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Timeline
Surgical Coordinator
Advanced Urology Centers Of New York
06.2022 - 12.2023
Camp counselor
YMCA Of Greater New York
06.2017 - 08.2017
Cashier/sales associate
Hillside Hot Bagels
07.2015 - 06.2022
Bachelor of Science - Nutrition Sciences
FARMINGDALE STATE COLLEGE
High School Diploma -
Bayside High School
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