Overview
Work History
Education
Skills
Timeline
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Abigail Ramos

Overview

20
20
years of professional experience

Work History

Project Manager

Propelled Brands
Carrollton, TX
06.2021 - Current
  • Cover Farmers Insurance, Elliot Factory Motor’s, Books A Million, Edward Jones, EarthWise Pet
  • ZoomRoom, DoorDash, Citywide Maintenance, and Marathon Health on 75 projects per week
  • Successfully managed a portfolio of sign projects, ranging from small-scale signage installations to large, complex rebranding initiatives for major clients
  • Led cross-functional project teams, including designers, fabricators, installers, and subcontractors, to ensure seamless project execution across 700+ locations
  • Managed company revenue growth $12M to $18M, resulting a 67% project volume increase

Support Specialist, Team Lead

NexRev
Plano, TX
10.2018 - 06.2021
  • Covered 150 - 200 business’ portfolio management and corresponded alongside vendors and contractors
  • Saved company bottom-line budget by over $500,000 and decreased repair time by 15%
  • Monitored project risks and issues, proactively implementing solutions to mitigate potential obstacles and ensure project success

Senior Support Specialist, Team Lead

Vixxo
Dallas, TX
09.2014 - 10.2018
  • Managed portfolio of 250 - 300 business sites across the North America to evaluate, consult, and implement cost efficient maintenance and repairs procedures
  • Analyzed current cost trends, new equipment and services to determine the optimal repair and replacement opportunities
  • Coordinated alongside managers, vendors, contractors, and site location for emergency facility and utility strategies
  • Promoted to Team Lead after 9 months in customer service for white glove experience

Assistant Banking Center Manager

Bank of America
Dallas, TX
09.2004 - 09.2014
  • Consulted individualized customer financial and banking options to clients
  • Solds and “Lobby Lead” to identify customer needs to upsell products developments
  • Preformed over 20 audits to save 100% of business foreclosures
  • Received recognition from district managers for proactive resolution tactics and peer mentorship
  • Award Top Banking Performer for Q1 and Q3 2014 and received 80/80 Club Platinum for 2 consecutive months

Education

Associate of Science - Criminal Justice

Dallas College Eastfield
1997

Skills

  • Microsoft Excel, Microsoft PowerPoint, Salesforce, Point of Sale Galaxy, Adobe Acrobat
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Timeline

Project Manager

Propelled Brands
06.2021 - Current

Support Specialist, Team Lead

NexRev
10.2018 - 06.2021

Senior Support Specialist, Team Lead

Vixxo
09.2014 - 10.2018

Assistant Banking Center Manager

Bank of America
09.2004 - 09.2014

Associate of Science - Criminal Justice

Dallas College Eastfield

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Abigail Ramos