Abigail Reyes
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Medical Receptionist
La Gloria Medical Clinic
04.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, vitals and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Checked patient insurance, demographic, and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Medical Assistant Certificate -
Central Coast College
111 E Navajo Dr12-2011
High School Diploma -
Salinas High School
726 South Main St, Salinas CA 9390106-2010
Skills
- HIPAA compliance
- Patient scheduling
- EMR
- Vital sign monitoring
- Reliable team player
- Medical terminology knowledge
- Insurance verification
- Appointment setting
- Sterilization techniques
- Clinical documentation
- Giving patient guidance with regards to medications
Timeline
Medical Assistant/Medical Receptionist
La Gloria Medical Clinic
04.2012 - Current
Medical Assistant Certificate -
Central Coast College
High School Diploma -
Salinas High School
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