Abigail Richards
Olathe,KS
Summary
Reliable Shift Leader with 4 years in the food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Shift Lead
Baskin Robbins Ice Cream
08.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
Education
Associate of Applied Science - Geology
Johnson County Community College
Overland Park, KS05-2026
High School Diploma -
Olathe North High School
Olathe, KS05-2024
Skills
- Production leadership
- Productivity monitoring
- Conflict resolution
- Organized
- Good work ethic
- Reliable
- Efficient
Timeline
Shift Lead
Baskin Robbins Ice Cream
08.2021 - Current
Associate of Applied Science - Geology
Johnson County Community College
High School Diploma -
Olathe North High School