ABIGAIL RODGERS
Chattanooga,TN
Summary
Certified medical assistant with NHA CCMA certification, skilled in clinical procedures such as injections and EKGs. Expertise in patient care and triaging patients in a timely manner. Committed to maintaining high standards of service delivery and optimizing operational workflows.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Certified Medical Assistant
Erlanger East Hospital
02.2025 - Current
- Administered injections, immunizations, and medications according to physician directives.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Coordinated patient appointments and follow-ups to ensure continuity of care.
- Educated patients on treatment plans, medications, and preventive care measures.
- Directed patients to exam rooms to take vitals, go over health history, and help prepare for examinations.
- Conducted diagnostic tests such as EKGs and hearing screenings per established protocols.
- Executed preparation of sterilization trays for minor surgical procedures.
- Assisted in managing patient records using electronic health record systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Server
Aubrey’s
08.2024 - 02.2025
- Delivered excellent guest service, enhancing dining experiences and ensuring high satisfaction.
- Increased average check value through effective upselling of menu items.
- Efficiently managed orders, ensuring timely delivery and smooth operations.
- Coordinated with kitchen staff to guarantee timely food service.
- Maintained composure during busy periods, ensuring consistent service quality.
Server
Formosa Restaurant
04.2016 - 04.2021
- Applied upselling techniques, increasing average check value and enhancing overall sales performance.
- Collaborated with kitchen staff to expedite food delivery, improving service speed and guest satisfaction.
- Trained new servers, enhancing service quality and contributing to smoother operations.
- Ensured guest safety by meticulously managing dietary restrictions and allergies.
- Processed payments accurately, maintaining precise cash handling.
Education
NHA Clinical Medical Assisting Certification -
UTC Center For Professional Education
Chattanooga12-2024
Hixson High School
Chattanooga, TNSkills
- Injection administration
- Immunization administration
- Wound care
- Vital Signs
- EKG Monitoring
- Quality Assuring
- Triage assessment
- Clinical documentation
- Medical Terminology
- HIPAA compliance
- Patient Care
- Suture removal
- Ear irrigation
- Customer Service
- Team Collaboration
- Time Management
- Conflict Resolution
- Suture removal
- Diagnostic Testing
- First Aid/CPR
Certification
- BLS Certified
- TABC License
Timeline
Certified Medical Assistant
Erlanger East Hospital
02.2025 - Current
Server
Aubrey’s
08.2024 - 02.2025
Server
Formosa Restaurant
04.2016 - 04.2021
NHA Clinical Medical Assisting Certification -
UTC Center For Professional Education
Hixson High School