Abigail Rojas
Houston,TX
Summary
Account manager with 8+ years driving revenue growth , increasing customer satisfaction and developing successful sale strategies. Offering strong expertise in contract negotiation, financial reporting and implementing CRM systems resulting in 30% revenue growth and 40% increase in efficiency .
Overview
10
10
years of professional experience
Work History
Account Manager
Compugroup Medical
09.2021 - 01.2026
- Analyze customer outstanding balances, maintain good working relationships with Sales and other internal departments to resolve collection disputes any errors
- Manage collection activities on delinquent accounts
- Send statements and dunning letters, initiate and orchestrate telephone contact for collection of past due accounts
- Monitor and process payment plans and Special Payment Term Payments
- Maintain a “Senior” portfolio of accounts which are deemed more difficult to manage, high profile, large dollar and high volume
- Develop and prepare daily, weekly and monthly reports for management on outstanding receivables and collection efforts
Accounts Payable Manager
Way Services
12.2019 - 09.2021
- Processed, verified and reconciled accounts payable invoices.
- Monitored all payments and expenditures.
- Researched discrepancies as necessary.
- Assisted with monthly close activities and accounts payable reconciliation.
- Compared purchase orders, prices, terms of payment and other changes.
- Processed and verified employee expense report.
Accounts Receivable
Fort Bend Water District
09.2015 - 12.2019
- Maintain accurate records of all transaction affecting responsible areas and provided financial to all departments
- Set up customer accounts for ACH and EFT monthly processing
- Prepare daily batches and deposits
- Contacted customers by phone regarding past due payments on account with outstanding balances
- Verified, allocated and posted all payments and details of business transaction to accounts
- Responsible for mail operations that includes sorting and distributing all mail
- Established and maintain excellent working relations with internal and external customers
- General knowledge of accounting and cost control principles
Education
BS - Cloud and Network Engineering
Western Governors University
05.2027
Skills
- Experienced in performing B2B commercial collections and credit management
- Familiar with the business cycle from ordering process, invoicing to collections
- Familiar with direct performance and review of Accounts Receivable aging analysis, cash receipt forecasting, Collection aging management, Accounts Receivable Reserves, and other special projects
- Experienced with cash application, which includes customer account discrepancy resolution
- Proficient in Outlook and Excel
- Proficient in Oracle and SAP
- Proficient in Netsuite and ERP
- Excellent problem solving and negotiation skills required
- Excellent written and verbal communication skills with the ability to communicate with all levels of the organization
Timeline
Account Manager
Compugroup Medical
09.2021 - 01.2026
Accounts Payable Manager
Way Services
12.2019 - 09.2021
Accounts Receivable
Fort Bend Water District
09.2015 - 12.2019
BS - Cloud and Network Engineering
Western Governors University