Dynamic dispatcher with experience in coordinating transport schedules and assisting HVAC technicians. Proficient in dispatch software and active listening, contributing to enhanced customer satisfaction and improved service delivery.
Overview
2
2
years of professional experience
Work History
Dispatcher
Olloqui Transport
Rialto, CA
07.2024 - Current
Coordinated daily transport schedules to optimize route efficiency and meet client deadlines.
Communicated effectively with drivers to ensure timely pickups and deliveries across service areas.
Monitored vehicle locations using GPS tracking systems to enhance operational visibility and response times.
Collaborated with logistics team to improve transportation processes and reduce delays in service delivery.
Schedule delivery and pick up times
Hvac Handy Man Assistant
Gallardos Ac
Coachella, CA
07.2024 - 12.2025
Assisted technicians in installing and maintaining HVAC systems, ensuring compliance with safety protocols.
Collaborated with team members to troubleshoot HVAC issues, enhancing problem-solving efficiency.
Documented service calls and maintenance activities, contributing to accurate record-keeping and reporting.
Participated in customer service interactions, addressing inquiries and providing updates on service timelines and repairs.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.