Abigail Sakuma
Hondo,NM
Summary
Forward-thinking individual with love of reading and excited to educate students. Motivated to pursue a change in career towards education.
Overview
10
10
years of professional experience
Work History
Restaurant Server
Rio Grande Grill And Taproom
04.2015 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Front Desk Agent
Hyatt Regency Tamaya
08.2014 - 04.2015
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
Sales Representative
National Distributing Company
12.2013 - 08.2014
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
Bachelor of Science - Hotel, Restaurant And Tourism Management
New Mexico State University
Las Cruces, NM12.2013
Skills
- Hospitality and Accommodation
- Cool Under Pressure
- Merchandising expertise
- Guest services
- Warm and Friendly
References
Steffanie Hoover, RN
steffaniehoover@yahoo.com
(575)-973-7393
Kelley Gordon, Sheriff Deputy
134 Alamo Canyon Rd
(575)-937-7472
Timeline
Restaurant Server
Rio Grande Grill And Taproom
04.2015 - Current
Front Desk Agent
Hyatt Regency Tamaya
08.2014 - 04.2015
Sales Representative
National Distributing Company
12.2013 - 08.2014
Bachelor of Science - Hotel, Restaurant And Tourism Management
New Mexico State University
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