Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Scohera

Aurora,CO

Summary

I am a dynamic and dedicated worker with experience at the University of Tampa, excelling in both customer service and time management. Proven ability to enhance office efficiency and elevate guest satisfaction through effective communication and organization. Skilled in data entry and maintaining confidentiality, consistently delivering tailored solutions to meet diverse needs.

Overview

2
2
years of professional experience

Work History

Office Assistant

University of Tampa
08.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Host/Table Busser

Bad Daddy's Burger Bar
05.2024 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Guest Experience Representative

YMCA of Aurora
11.2022 - 08.2024
  • Provided valuable input during team meetings aimed at enhancing overall guest experience strategies within the facility.
  • Developed strong working relationships with colleagues for seamless communication and problem resolution.
  • Gave guided tours of the facility, and assisted members with any help they needed.
  • Enhanced member satisfaction by promptly addressing concerns and providing tailored solutions.
  • Created welcoming and comfortable environment for guests.
  • Maintained accurate and up-to-date records of guest information.

Education

Bachelor of Science - Criminology And Criminal Justice

The University of Tampa
Tampa, FL
05-2026

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry

Timeline

Office Assistant

University of Tampa
08.2024 - Current

Host/Table Busser

Bad Daddy's Burger Bar
05.2024 - 08.2024

Guest Experience Representative

YMCA of Aurora
11.2022 - 08.2024

Bachelor of Science - Criminology And Criminal Justice

The University of Tampa

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Abigail Scohera