Abigail Shewbridge
Marietta,GA
Summary
Proven Customer Service Cashier with a track record of enhancing customer satisfaction and loyalty at Chopt Creative Salad Co. Expert in POS System Operation and maintaining composure under pressure. Achieved consistent customer commendations for resolving complaints efficiently, demonstrating reliability, and exceeding service goals. Adaptable and committed to exceptional guest services, ensuring a welcoming environment for all. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Chopt Creative Salad Co.
01.2024 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Redeemed coupons to discount purchases.
Customer Service Cashier
Clean Juice
01.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Customer Service Cashier
Yogli Mogli
04.2022 - 10.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
No Degree - Finance
Georgia College And State University
Milledgeville, GA05.2028
High School Diploma -
Pope High School
Marietta, GA05.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Guest Services
- Customer Focus
- POS System Operation
- Problem-Solving
- Customer Assistance
- Reliable and Responsible
Timeline
Customer Service Cashier
Chopt Creative Salad Co.
01.2024 - 05.2024
Customer Service Cashier
Clean Juice
01.2023 - 12.2023
Customer Service Cashier
Yogli Mogli
04.2022 - 10.2022
No Degree - Finance
Georgia College And State University
High School Diploma -
Pope High School
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