Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
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Abigail Skinner

Byron,GA

Summary

Adaptable and efficient in fast-paced environments, with a proven ability to handle last-minute changes while maintaining high-quality work. Thrives under pressure and consistently delivers exceptional results. Customer-focused with strong interpersonal skills, effectively addressing concerns and ensuring satisfaction. Passionate about providing outstanding service and driving positive outcomes. An outgoing student seeking part-time employment, eager to contribute enthusiasm and dedication to a dynamic team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Byron, GA
06.2024 - Current
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Office Aide

Crawford County High School
Roberta, GA
08.2022 - 12.2024
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Answered telephones, directed calls, and took messages.
  • Delivered messages and ran errands.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Barista

Dunkin' Donuts
Byron, GA
08.2023 - 06.2024
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Restocked product displays based on demand and projected sales.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Monitored inventory levels of supplies and restocked when necessary.

Host

Kinjo Sushi & Grill
Macon, GA
06.2021 - 08.2021
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Greeted guests upon arrival and provided them with menus.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered telephone to provide dining information and take reservations.

Education

High School Diploma -

Crawford County Middle High
Roberta, GA
05-2024

Bachelor of Science - Nursing

Middle Georgia State University
Macon, GA

Skills

  • Customer service
  • Basic life support
  • Inventory management
  • Problem solving
  • Friendly and outgoing
  • Speedy and efficient
  • Physical stamina
  • Menu memorization
  • Order taking
  • Positive and professional

Certification

  • First Aid
  • CPR

Affiliations

  • Dog mom
  • Babysitting
  • National Technical Honors Society
  • Community service

References

References available upon request.

Timeline

Barista

Starbucks
06.2024 - Current

Barista

Dunkin' Donuts
08.2023 - 06.2024

Office Aide

Crawford County High School
08.2022 - 12.2024

Host

Kinjo Sushi & Grill
06.2021 - 08.2021

High School Diploma -

Crawford County Middle High

Bachelor of Science - Nursing

Middle Georgia State University
Abigail Skinner