Abigail Smith
Fayetteville,AR
Summary
Hardworking, highly motivated professional who is eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Certified Trainer and Crewmember
Raising Canes Chicken Fingers
02.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Knowledgeable in all 10 positions in the restaurant, both FOH and BOH
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Developed strong relationships with repeat customers through friendly service interactions.
Summer Day Camp Counselor
Bright Harbor School
05.2024 - 08.2024
- Worked with 52 children of varying ages, interests, skills, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as positive role model, demonstrating strong leadership skills and exemplifying camp's core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Student Project Manager
University of Arkansas
01.2024 - 05.2024
- Worked with company ChampionX on project for UofA project management class
- Helped identify issues regarding ChampionX's demand planning
- Helped plan and create interactive dashboard that would allow ChampionX to better understand and prevent stockouts
- Worked in team with 4 other students
- Regularly conducted virtual meetings to understand ChampionX's goals, preferences, and policies.
- Presented project at end-of-year showcase for business professionals from numerous companies from across United States
Volunteer
Lead Hogs at the University of Arkansas
08.2021 - 05.2022
- Worked with community members to identify community goals
- Helped Freshman students on campus on move-in/ move-out day
- Volunteered at the campus food pantry
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Server Shift Leader
Pizza Shoppe
12.2017 - 08.2021
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed ideas for improving server procedures during weekly meetings with management staff.
- Handled and served up to 6 tables at once
Education
Organizational Leadership - Business Administration And Management
University of Arkansas
Fayetteville, AR12.2024
Skills
- Public Speaking
- Team Leadership
- Time Management
- Complex Problem-Solving
- Customer Relations
- Product and service knowledge
- Task Delegation
- Strong computer skills
- Billing and Payment Processing
- New Hire Training
- Ability to Learn Quickly
- Works well in both teams and independently
References
References available upon request
Timeline
Summer Day Camp Counselor
Bright Harbor School
05.2024 - 08.2024
Student Project Manager
University of Arkansas
01.2024 - 05.2024
Certified Trainer and Crewmember
Raising Canes Chicken Fingers
02.2023 - Current
Volunteer
Lead Hogs at the University of Arkansas
08.2021 - 05.2022
Server Shift Leader
Pizza Shoppe
12.2017 - 08.2021
Organizational Leadership - Business Administration And Management
University of Arkansas