Abigail Soares
New Bedford,MA
Summary
Optimistic, creative, and adaptable with passion for fashion and design. Possess solid foundation in fashion principles and techniques, including garment construction and textile selection. Aiming to contribute fresh, innovative ideas to enhance design process and create impactful fashion statements.
Overview
4
4
years of professional experience
Work History
Apprentice Optician
Essilor of America
08.2023 - Current
- Took measurements such as pupillary distance, ocular center and segment heights.
- Educated clients on proper eyewear care and maintenance to extend the lifespan of their glasses or contact lenses.
- Assisted patients in selecting appropriate contact lens solutions, providing education on safe usage and proper storage techniques.
- Increased sales by presenting customers with a variety of frame styles and lens options tailored to their needs.
- Updated display frames with newest styles.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
Sales Associate
SunglassHut
05.2022 - 08.2023
- Responsible for all aspects of opening and closing a retail store
- Sustain a high customer retention level by capitalizing on cross-sales opportunities and good customer service post-sale follow-up
- Outstanding customer service skills; acting as a liaison between customers and management—maintaining thorough documentation of interactions and issues, along with timely responses
- Ambitious and skilled at increasing sales via excellent customer relations and utilizing a variety of sales techniques
CSR/Stylist
David’s Bridal
08.2021 - 04.2023
- Responsible for all aspects of opening and closing a retail store
- Demonstrated excellent communication skills in resolving consumer and product complaints
- Promoted high customer satisfaction by resolving problems with knowledge and friendly service
- Answering inbound calls, chats and emails to facilitate customer service
- Developed strong customer relationships to encourage repeat business
Intern
Joseph Abudd
05.2021 - 08.2021
- Learned how the sew line operates
- Did research for upcoming projects
- Learned how the business works
Education
Bachelor of Arts - Fashion Design
University of Massachusetts Dartmouth
05.2023
Skills
- Proficient in CLO
- Proficient in Gerber AccuMark
- Time Management
- Pattern drafting
- Draping
- Sewing skills
- Goal-oriented mindset
- Fashion trends analysis
- Garment construction
Timeline
Apprentice Optician
Essilor of America
08.2023 - Current
Sales Associate
SunglassHut
05.2022 - 08.2023
CSR/Stylist
David’s Bridal
08.2021 - 04.2023
Intern
Joseph Abudd
05.2021 - 08.2021
Bachelor of Arts - Fashion Design
University of Massachusetts Dartmouth