Meryam Mansour
Arlington,TX
Summary
- Hardworking and dedicated with each service.
- Great customer service.
- Knowledgeable about different types of insurances.
- Excellent with managing documentation.
- orgainzed, diligent with good multi-tasking.
Overview
17
17
years of professional experience
Work History
Apprentice Optician
Pearle Vision
09.2023 - 07.2024
- Helped Customer with specific needs.
- Read prescription's
- Helped Customers pick out frames to their face shape.
- Entered data information into computer.
- Trained first time customers with contacts.
- Took measurements for OC, PD, and segment heights.
- Dispensed, adjusted, replaced, and fixed glasses and nose pads.
- Read and filled prescriptions for eyeglasses and contact lenses.
- Answered phone calls and ordered glasses and contact lenses.
- Answered phone calls and set them up for appointments.
In-Home Babysitter
Home
01.2008 - 07.2024
- Communicated positively with children and guardians.
- Reviewed and followed parent directions for children's care.
- Promoted healthy habits among children through the preparation of nutritious meals and snacks.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Evaluated individual child needs and adjusted care strategies accordingly to provide a personalized approach in each caregiving situation.
Apprentice Optician
Visionworks
09.2015 - 07.2023
- 3rd Key Manager
- Increased sales by presenting customers with a variety of frame styles and lens options tailored to their needs.
- Assisted optometrists with patient eye exams, ensuring accurate measurements for prescription lenses.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Delivered exceptional customer service by skillfully addressing questions or concerns regarding insurance coverage related to vision care expenses.
- Troubleshot issues with prescription accuracy or fit, working with customers to find satisfactory solutions promptly.
- Answered Phones and had great customer service.
Dietary Aide
Joshua Tree Care Center
01.2012 - 07.2016
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Responsible for basic diet of residents.
- Follow defined safety codes and perform all duties.
- Kept all kitchen areas clean, tidy, and free of hazards.
- Followed all food safety regulations while preparing meals for patients.
Education
Associate of Applied Science - Optical Technology
Cuyahoga Community College
Cleveland, OH05-2016
Skills
- Customer Service
- Optical Measurements
- Adjusting Eyewear
- Maintaining cleanliness
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Apprentice Optician
Pearle Vision
09.2023 - 07.2024
Apprentice Optician
Visionworks
09.2015 - 07.2023
Dietary Aide
Joshua Tree Care Center
01.2012 - 07.2016
In-Home Babysitter
Home
01.2008 - 07.2024
Associate of Applied Science - Optical Technology
Cuyahoga Community College
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