Summary
Overview
Work History
Education
Skills
Certificatesofcompletion
Certification
Timeline
Generic

Dixie Bunton

Shelton,WA

Summary

Motivated and dedicated professional with extensive customer service skills and a proven ability to take initiative seeks opportunities to contribute to a robust medical education with a dynamic healthcare provider. Passionate about providing exceptional patient care, eager to leverage expertise in customer service and drive for continuous learning to make a positive impact within the healthcare industry. Seeking a challenging role to apply strong interpersonal skills, attention to detail, and ability to thrive in fast-paced environments. Committed to delivering high-quality service and contributing to the overall success of the organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Apprentice Optician

Walmart
01.2024 - Current
  • Read and filled prescriptions for eyeglasses and contact lenses.
  • Made targeted suggested to patients based on facial parameters and stated preferences.
  • Improved customer satisfaction by providing personalized eyewear recommendations and fitting adjustments.
  • Built rapport with clients by taking the time to understand their unique visual needs and preferences for eyewear design or functionality.
  • Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.

Certified Pharmacy Technician

Walmart
10.2021 - 01.2024
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.

Pharmacy Assistant

Walmart
03.2021 - 10.2021
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.

Cashier

Walmart
10.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Keno Supervisor

Squaxin Island Gaming Enterprise
09.2007 - 04.2020
  • Assign shift employee schedules, perform evaluations, and handle personnel issues
  • Complete paperwork required for monetary transactions - responsible for accountability and bookkeeping of shift income more than $250,000 annually
  • Assist customers by providing information and resolving complaints
  • Monitor game operations to ensure house rules are followed
  • Ensure tribal, state and federal regulations are adhered to, and that employees provide courteous service
  • Monitor payment of hand-delivered jackpots to ensure promptness
  • Follow all gaming regulations.

Education

Associate of Science in Medical Billing and Coding -

Ultimate Medical Academy
01.2017

Skills

  • Written and verbal communications (letters, emails, presentations, face-to-face communications), Decision-making skills, Problem solving skills, Time management skills, Resource inventory (counting or tracking office supplies)

    • MS Office; MS Excel; MS Word; Typing Speed: 30WPM

  • Optical Measurements
  • Customer Service
  • Adjusting Eyewear
  • Maintaining cleanliness
  • Multifocal lens fitting
  • Insurance Billing
  • Frame Repair
  • Insurance approvals
  • Billing Processing
  • Appointment Scheduling

Certificatesofcompletion

  • Medicare Fraud and Abuse; Prevention, Detection, and Reporting
  • 837P and Form CMS-1500 Medicare Billing: 837I and Form CMS-1450 World of Medicare

Certification

Certified Pharmacy Technician license

CPR/AED Certification

State Driver's License

Timeline

Apprentice Optician

Walmart
01.2024 - Current

Certified Pharmacy Technician

Walmart
10.2021 - 01.2024

Pharmacy Assistant

Walmart
03.2021 - 10.2021

Cashier

Walmart
10.2020 - 03.2021

Keno Supervisor

Squaxin Island Gaming Enterprise
09.2007 - 04.2020

Associate of Science in Medical Billing and Coding -

Ultimate Medical Academy

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Dixie Bunton